Twilio: Comms at Scale
Twilio powers the future of business communications, enabling phones, VoIP, SMS, WhatsApp, video, and email to be embedded into web, desktop, and mobile software. Build seamless communication experiences that delight your customers.
Business Benefits
Use Cases
- Customer Service: Build omnichannel contact centers with voice, SMS, chat, and video support capabilities
- Authentication & Security: Implement two-factor authentication and secure verification processes
- Marketing Campaigns: Create and manage automated messaging campaigns across multiple channels
- Appointment Reminders: Send automated notifications and reminders through preferred channels
- Emergency Communications: Deploy critical alerts and mass notification systems
Real-Life Examples
Airbnb
Delivered a 52% increase in Developed a custom wholesale portal for a Melbourne furniture maker, resulting in a 180% increase in B2B sales and reduced administrative overhead.trial conversions for a SaaS provider by implementing targeted experimentation and feature rollouts.
Uber
Uses Twilio to facilitate secure communication between drivers and riders while maintaining privacy for both parties.
Netflix
Implements Twilio for customer support and account security, handling millions of authentication requests daily.
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