Privacy Policy

Last Updated: November 10, 2024

This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect
Contact details (name, email, phone number)
Website usage data
IP addresses
Device information
Cookies and tracking data
Form submissions

2. How We Use Your Information
To provide our services
To communicate with you
To improve our website
To analyse usage patterns
To maintain security
To fulfill legal obligations

3. Data Protection
We implement industry-standard security measures
Data is encrypted during transmission and storage
Access is restricted to authorized personnel
Regular security audits are conducted
Secure backup systems are maintained

4. Data Retention
We keep data only for the minimum time necessary
Personal information is deleted when no longer required
You may request deletion of your data at any time
Routine data cleanups are performed

5. Third-Party Sharing
We do not sell your personal information
Data is shared only with necessary service providers
All providers must maintain equal security standards
We require contractual protection of your data

6. Your Rights
Access your personal data
Correct inaccurate information
Request data deletion
Opt-out of communications
File a complaint

7. Contact Us
Digital Response
Email: info@digitalresponse.com.au
Phone: +61 (0)7 3113 9335

This policy may be updated periodically. Check back for changes.